BOOK NOWCOOKIE POLICY
Last Updated: May 7, 2025
We are Ukay Metal Industries Private Limited(hereinafter referred to as “Ukay”, “us”, or “we”, which term shall, unless the context requires otherwise, be deemed to include our permitted parents, successors, assigns, and any sister concerns or affiliates). Our Privacy Policy explains how we collect, use, share, and protect the personal data/information provided by you when you use our website – beammobility.in and our mobile application – BEAM Connect, including all related web and mobile applications (collectively, the “Platform”).
This Cookie Policy explains how we and our service providers use cookies and similar technologies, and outlines your choices regarding them during your usage of the Platform. By continuing to use the Platform, you agree to the use of cookies and other tracking technologies, unless you choose to disable them.
1. An Explanation of the Cookies and Other Tracking Technologies We Use on the Platform
Like many companies, we use cookies and other tracking technologies to ensure that you get the best possible experience from the Platform. Below are the types of tracking technologies that may be used, depending on how you interact with the Platform.
1.1. Cookies
Cookies are small text files that are stored on your computer, mobile phone, or other devices. Cookies typically contain information related to your web browser, such as website preferences, login information, or a user ID. This information allows online services to recognize you when you interact with or revisit the Platform.
1.2. Other Tracking Technologies
In addition to cookies, we use other technologies such as web beacons/GIFs, pixels, page tags, embedded scripts, and other tracking technologies. These technologies include small transparent image files or web programming code that records your interactions with the Platform. These are often used in conjunction with cookies or other device identifiers. Below are some common types of tracking technologies we use:
- Cookie: Track shopping cart contents, to remember user sessions, login info, preferences, etc.
- Web Beacons (Pixels): Small images placed on a webpage or in an email, used to collect information about your device or browser and can set cookies. These are collected via mediums like Facebook or Google monitor conversions, ad performance, and email engagement, for tracking page views and conversions.
- Local Storage: Data stored locally on your mobile or desktop browser or device, including HTML5 local storage and browser cache.
- SDKs: Blocks of code provided by our partners, which may be installed in our mobile applications to understand how users interact with the app and collect information about the device and network.
- Advertising Trackers: If the site displays ads, trackers from ad networks like Google Ads or Facebook Ads.
- Product & User Behaviour Trackers: This information will be gathered via tools like Hotjar or Crazy Egg record heatmaps, scrolls, and click patterns.
- Retargeting & Remarketing Technologies: Advertisements provided to users will be determined via the cookies and pixels for visitors that browsed the platform but did not undertake a purchase.
- Social Media Plugins: These tools will track likes, engagement, and share buttons on social platforms, which can track user interactions.
- Content Management System (CMS) Plugins: We utilise plug-ins such as WordPress themes often incorporate tracking plugins or scripts that include the above tools.
- WooCommerce: Enables e-commerce functionality, product listing, and user login.
- Elementor: Flexible drag-and-drop editor for custom layout and content control.
- WP Forms / Contact Form 7: Used for creating contact, service, and booking forms.
- Ultimate Addons for Elementor (UAE): Advanced widgets for better design and content blocks.
- Zig Chat / kandid.ai / yellow.ai / Tawk.to: Chatbot capabilities for live customer support.
- WhatsApp Integration: For direct communication with users and customers via WhatsApp.
2. How We Use Cookies and Other Tracking Technologies
We and our service providers may use cookies and tracking technologies for a variety of reasons, as outlined below:
| Cookie Type | Description |
|---|---|
| Strictly Necessary | We use cookies and tracking technologies for system administration, traffic monitoring, fraud prevention, security improvements, and to provide the basic functionality of the Platform such as account creation, login, and use of essential features. |
| Functionality-Related | Cookies help us recognize if you have visited the Platform before and make the platform easier to use by remembering your preferences and settings. To this end, we also use specific cookies to track sales, checkouts, abandoned carts, and other related metrics to determine conversion statistics of visitors. |
| Analytics and Performance | We use cookies and tracking technologies to assess Platform performance, track the number of visitors, and analyze user behavior to improve the performance and content offered on the Platform. |
| Customization | We may use cookies to deliver customized content and marketing based on your interaction with the platform, and recommend products basis your recorded preferences. |
| Targeting | Cookies may be used to record your use of the Platform, the pages you’ve visited, and the links you’ve followed. This information is used to enhance Platform relevance and advertising targeting. We may also share this information with third parties for these purposes. |
3. Examples of Cookies and Other Tracking Technologies Used on the Platform
Below is a list of types of cookies used on the Platform:
| Provider | Purpose of Tracking Technology |
|---|---|
| Essential / Session Cookies | To maintain shopping cart contents and user sessions during a visit, including for session and authentication tracking purposes. |
| Session Cookies | Enable users to continue to be logged in during browsing sessions. |
| Shopping Cart Cookies | This allows us to retain items added to cart temporarily. |
| Authentication Cookies | This enables the platform to store login credentials for repeat users. |
| Tracking & Analytics Cookies | Required for tracking user behaviour, page views, impressions and engagement over time. |
| Google Analytics Cookies (_ga, _gid, _gat) | A separate tool to track visitor behaviour, session duration, page views, and conversion funnels. |
| Hotjar Cookies | This helps us record user interactions like clicks, scrolls, and heatmaps. |
| Advertising & Retargeting Cookies | This enables tracking ad impressions and conversions from ad networks. |
| Facebook Pixel Cookies | Similar to the above, this also helps us track ad impressions, clicks, and conversions, through third party platforms. |
| Google Ads Cookies (_gcl_au, _gads) | This helps us determine effectiveness of advertisements and optimize on our campaigns. |
| Custom Retargeting Cookies | Used to display targeted ads to visitors who viewed products but did not undertake a purchase of said product. |
| Preference & Personalization Cookies | For storing and recording user preferences (e.g., language or display settings) and consent choices (e.g., GDPR compliance). |
| Third-party Cookies | Derived from social media buttons or embedded content that track shares, likes, or interactions. |
| Persistent Cookies | Additional tools to retain login details, preferences, or browsing behaviour for future visits. |
4. Your Choices Regarding Cookies and Other Tracking Technologies
You have control over how cookies are set on your device by adjusting your browser settings or, in some cases, mobile device settings.
4.1. Browser Settings
You can authorize, refuse, or disable Platform cookies by changing your browser settings. Please note that blocking all cookies can affect Platform availability or performance. For instructions, refer to the help section of your browser. If you use different devices, ensure you configure the corresponding browser settings.
4.2. Social Media Log-in
The privacy policies of social networks allow you to exercise your choices regarding cookies, typically by adjusting settings within your social media account.
4.3. Mobile Device Settings
Your mobile device may allow you to opt out of interest-based advertising by adjusting settings related to mobile ads.
5. Contact Us
If you have any questions regarding this Cookie Policy, please contact us at:
Name: [To be provided]
E-Mail Address: grievance@beammobility.in
Platform: www.beammobility.in
6. Changes to This Policy
We may update this list of cookies or tracking technologies from time to time. The most up-to-date version will be published on the Platform. We recommend that you periodically review this Cookie Policy.
7. Governing Law
This Cookie Policy shall be governed by, and construed in accordance with, the laws of India. Any disputes arising out of or in connection with this Cookie Policy, including its validity, interpretation, performance, or enforcement, shall be subject to the exclusive jurisdiction of the courts in Pune, India.